Explanation On occasion you might have problems logging in or accessing a specific module in Kaseya VSA with the following symptoms Logging in to VSA shows error 2FA shows error KNM shows loading error This is can sometimes be due to the browser ...
Problem Explanation To keep up with security requirements, the Webroot agent is signed with a SHA-256 cert. You will face this issue if your server does not support these new certs. You must patch your servers before you can install the Webroot ...
Overview This document is directed primarily at new users. We have noticed new users having a poor experience due to initial misconfiguration and have created this document to address that. This MUST be done in order to gain the ...
Overview To perform complete uninstall and reinstall on the affected machine, with the removal of the WRData folder. This will ensure that no traces of the software remain and a fresh install will be completed. Uninstall After Booting into SafeMode ...